Frequently Asked Questions
Find clear answers to our most common questions about services, policies, and your pet’s stay.
What vaccinations are required for my pet?
All pets must be up-to-date on core vaccinations. Please bring their vet records before their stay or walk.
How far in advance should I book?
We recommend booking as early as possible, especially for holidays. Last-minute requests are welcome if space allows.
Do you offer updates while my pet is with you?
Yes! We send you daily updates and photos so you can relax knowing your friend is well cared for.
Can you administer medication?
Our trained staff can administer most medications as per your instructions. Please provide clear details at booking.
What if my pet has special needs?
We are experienced with pets of all needs and backgrounds. Share your concerns with us and we will tailor our approach.